Unusually High Water Bill?

FOR IMMEDIATE RELEASE

July 21, 2022

Contact: Jessica Beemer (832) 393-3008

districte@houstontx.gov

HOUSTONย –ย Mayor Pro Tem Martin would like District E residents to be aware of the possibility for increasing water bills as Houston is facing record heat and worsening drought conditions the cost to keep lawns green and water running is also on the rise. Currently, in the City of Houston, two of the top ten Houston 3-1-1 service requests are reports of water leaks and water service issues. It is important for all residents to understand that all water bill issues are handled on a case-by-case basis as no two addresses are the same and water usage changes month to month, which is why it is crucial to report these issues to Houston 3-1-1 by callingย (713) 837-0311.

The City of Houston has established a โ€œConsumption Awareness Programโ€ for residents to use which alerts homeowners as soon as usage at your address increases. To register for that program, sign upย here.ย You can also estimate your upcoming bills by usingย this calculator.

If you believe your water bill is incorrect it is important to contact Houston 3-1-1 (713-837-0311) first. After residents have called Houston 3-1-1 a unique service request number is generated, which triggers an investigation. Once you receive your service request number after calling Houston 3-1-1,ย please send your service request number along with your most recent water bill to our office atย districte@houstontx.govย for the District E office to monitor. Please keep in mind a Houston 3-1-1 report needs to be submitted each time an issue occurs.

Right now wait times for investigation to occur are between seven to fourteen business days, but it varies depending on the situation. Each water bill issue is assigned a case manager within the Customer Account Services (CAS) Division of the Water Department and members of the District E team work directly with those CAS employees to get information back to residents in a timely manner.

It is important for residents to use Houston 3-1-1, as this is the only way for the City of Houston to know a problem exists. Additionally, the District E office compiles that information and can identify a trend, should one exist. Based on historical information most cases investigated show increased usage by customers.

In a minority of cases, leaks have been identified and when the leak has been found on the City side/Public side of the meter, repairs to the meter are made and adjustments are applied to those bills. When leaks are investigated and discovered to be on the private side of the meter a one-time leak adjustment can be submitted. If you do find a leak and would like to submit a one-time leak adjustment you mayย use this formย (once a year).ย Please continue to pay your bill until your form is approved/denied.

If you do experience unexplained usage over 200% of the average usage you may submit an โ€œunusually large bill applicationโ€ย (once a year).ย It is important in this instance as well, to continue to pay your bill until your form is approved/denied.

Keep in mind, leaks may not always present as gushing water, sometimes it is an area of your yard that appears greener than the rest, or a running toilet in a part of your home you donโ€™t use often. I encourage you to please visit theย City of Houston Water websiteย for tips on how to find a leaking toilet, how to test for a leaking toilet, and tips on in-home conservation.

For more information please contact Mayor Pro Tem Dave Martin’s Office by calling (832) 393-3008 or by emailing DistrictE@houstontx.gov.

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Deadline Extended for Public Comment Period on Redistricting Plan

City Extends Redistricting Public Comment Period to July 29

HOUSTONย –ย The City of Houston has extended the public comment period to receive comments, suggestions, and alternate plans from the public regarding theย Proposed City Council Redistricting Plan.

Visitย https://www.letstalkhouston.org/redistrictingย to view proposed redistricting maps and data tables.

Extended Public Comment Period:

Submit all comments and proposed redistricting plans byย Friday, July 29 at 4:45 p.m.

All plans submitted to the City for consideration must:

  • Be in writing;
  • Be based on the 2020 federal Census;
  • Redistrict the entire City so that Council may assess its impact on protected minority groups
  • Conform to redistricting criteria in Sec. 3 of the Cityโ€™s Redistricting Resolution.

People may propose that certain voting precincts, neighborhoods, or locations be included in a specific district.

Email redistricting comments and proposed plans to Rupesh Koshy atย rupesh.koshy@houstontx.gov.

The Planning & Development Department has a computer with redistricting software installed at our offices at 611 Walker Street, 6th floor. Staffย will also lend technical assistance to anyone interested in creating a redistricting plan. Contact Rupesh Koshy atย rupesh.koshy@houstontx.govย orย 832-393-6552ย to make an appointment.

You can view the proposed District E mapย here.

Learn more by watching thisย Redistricting video.

Contact:

Elise Marrion |  Communications Manager

Office: 832-393-6615

Elise.Marrion@houstontx.gov

Tom S Ramsey – The Punch List – July 2022

July 2022
LETTER FROM THE COMMISSIONER Happy July, yโ€™all! As we enter the holiday weekend, please be mindful that earlier this week Harris County declared a burn ban for unincorporated areas. I encourage you to monitor the news for updates on the burn ban as rain enters our region and to practice firework safety.   To celebrate Americaโ€™s birthday, Precinct 3 Community Centers and Kids Summer Camps participated in 100.3 The Bullโ€™s initiative to get 10,000 thank you cards to our service members. We gathered nearly 300 cards in under a week! Itโ€™s so important that we take holidays like this to pause, remember our history, be grateful for where we are, and honor those whoโ€™ve helped us get here. Thank you to everyone who contributed their time in thanking our troops!   Participating in initiatives like these is just one small example of how our facilities help provide fulfillment and quality of life for our constituents, and for that I am proud to be a County Commissioner.   Thank you for taking the time to look through our newsletter to keep up with Precinct 3 happenings.   Have a safe and Happy Independence Day! ๏ปฟ – Commissioner Tom S. Ramsey, P.E.IN THIS EDITION ย  Letter from the Commissioner ย 
ย 
July 2022 Events

School Safety ย 

Local Gov’t 101

On The Road with Road & Bridge ย  ย 

Precinct 3
Resource Guide ย 
FOLLOW US ย โ€Œย ย โ€Œย ย โ€ŒFacebookย โ€Œย Twitterย โ€Œย Instagramย โ€Œ
JULY 2022 HAPPENINGS

JOIN US FOR A BUS TRIP!
Calling all Precinct 3 residents 50 years of age or older! Looking to explore the area while making fun memories with friends? Hop on one of our bus trips! For destinations and to register, click here and find the BusTrips card.

CELEBRATE PARKS & REC MONTH WITH US! Precinct 3 is home to the County’s largest park system with 68 parks, 9 hike and bike trails, and a parks program that is sure to keep you busy. Click here and find the Park Programs card for a list and to register.

SCHOOL SAFETY AT THE FOREFRONT OF PRECINCT 3

We are Working Hard for Safer Schools Ahead of the New Year

Court Unanimously Approves Commissioner Ramsey’s Proposed Safe School Commission
The Safe School Commission consists of five subject matter experts, who are tasked with compiling recommendations on how Commissioners Court can support all 25 Independent School Districts and private school safety strategies in time for the 2022-2023 school year. Read More Here

Collaboration & Comradery at Precinct 3’s Safe School Summit

Today Commissioner Tom Ramsey was joined byย Mark Herman, Harris County Constable Precinct 4ย andย Harris County Fire Marshalย Laurie Christensen to host the School Safety Summit for law enforcement agencies all throughout the County. Over 30 representatives from nearly 20 different agencies participated, all of whom either patrol or respond to school emergencies.

โ€œThe goal is to get all the key people in a room to exchange ideas for safe school solutions from a law enforcement perspective,โ€ said Commissioner Ramsey. โ€œSome may find other agencies running into the same issues, while other agencies used to but figured out solutions. Now they can meet, talk, and implement โ€“ and there you have it. We’re a step in the right direction for safer schools.โ€

Collaboration and comradery filled the room as officers exchanged numbers and business cards. Attendees included the Harris County Sheriffโ€™s Office, various Constable Precincts, City ISD patrol officers from Tomball, Spring, Aldine, Klein, and many more. Commissioner Ramsey looks forward to gathering the agencies again in the Fall moving our schools another step closer to a safer environment.

Law Enforcement Ramp Up Active Shooter Trainings in Precinct 3

Precinct 3 has been collaborating with Constable Precincts 3, 4, and 5 to host Active Shooter Trainings for school patrol officers and civilians.

While the law enforcement trainings are closed to the public, we encourage you to attend our civilian training sessions. The next one is July 25, 2022 from 6-8 PM at Trini Mendenhall Community Center.

Click here to register


LOCAL GOV’T 101

MUDs, WCIDs and HOAs

What are they and how does the County interact with them?

Commissioner Precincts often partner with local entities when working on projects throughout communities.

These can include Water Control and Improvement Districts (WCID), Municipal Utilities Districts (MUD), and Homeowner Associations (HOA).

Each are responsible for maintaining various homeowner and facility needs in their areas, but they differ in what and who they serve.

MUDs and WCIDs are organizations that usually exist in unincorporated areas of Harris County and hold authority to tax residents. Theyhelp serve their jurisdictional areaโ€™s water and wastewater needs and have the ability to assist with drainage needs and recreational facilities.

HOAs can exist within both incorporated and unincorporated. They help regulate aesthetics within a community (exterior home appearance, subdivision amenities, etc.) and often provide recreational opportunities.


ON THE ROAD

Dreamland Place, Barrett

The Precinct 3 Road and Bridge team continues to identify and execute projects in our newly acquired areas, following redistricting.

One of the team’s current projects is within the Barrett community. This project includes plans to reconstruct Parris Road, located next to Barrett Station Evergreen Cemetery. The project will continue through Dreamland Place with the repair of road failures and overlaying all 8 roads with a new asphalt surface.

This project will begin in July with completion by August, pending weather conditions. Precinct 3 is excited to continue investing in Barrett infrastructure, improving roads and drainage.

Learn more about Precinct 3 projects in construction by clickingย here


PRECINCT 3 RESOURCE GUIDE

ROAD & BRIDGE
MAINTENANCE CAMPS

Spring Service Center
4603 Spring Cypress Road
Spring, Texas 77388

Humble Service Center
2302 Atascocita Road
Humble, TX 77396

To request service:(713) 274-3100

Submit requests online here.
OTHER USEFUL CONTACTS

Parks & Reservations:(713) 274-0930

Bus Program:(832) 927-6820

Special Events:(713) 274-3151ย 

Main Office:(713) 274-3000

E-mail:pct3@pct3.hctx.net

Community Centers:
To find the location nearest you, click here

Harris County Commissioner Precinct 3 | 1001 Preston, 9th Floor, Houston, TX 77002

FOLLOW US

Kingwood Drive Panel Replacements Scheduled

FOR IMMEDIATE RELEASE
June 13, 2022
Contact: Dustin Hodges (832) 393-3008
districte@houstontx.gov

HOUSTONย -Mayor Pro Tem Dave Martin would like to make Kingwood area residents aware Houston Public Works will begin a panel replacement project on Kingwood Drive starting Monday, June 27.ย Theย scope of work includes replacing damaged concrete panels along the eastbound lanes of Kingwood Drive from Lake Kingwood Trail to Oak Street.ย The cost of the project is $99,600ย and is funded through Mayor Pro Tem Martin’s Council District Service Funds.ย The project is anticipated to be completed by Friday, July 22, weather permitting.ย Construction activities are expected to take place Monday through Friday from 8:00 a.m. to 5:00 p.m. and on Saturdays from 7:00 a.m. to 1:00 p.m.ย As a result of the construction activities, please be aware of flagmen and orange traffic cones that will be put in place on-site to help with traffic flow through the construction zone as the project may require a one-lane closure. Two-way traffic will be maintained at all times.ย Businesses and residentsย will have access to driveways and sidewalks at all timesย and may experience an increase in noise levels due to trucks and equipment in the area. For more information, please contact Mayor Pro Tem Dave Martin’s office at (832) 393-3008 orย districte@houstontx.gov.
Mayor Pro Tem Dave Martin City of Houston | 900 Bagby, Houston, TX 77002

Unacceptable Activity

It saddens me to report that our beautiful neighborhood pool was vandalized either the evening of Thursday, June 2 or Friday, June 3.ย  The intruders left our pool furniture turned over and pool tools broken and unusable. ย Please check your home security cameras and/or doorbell camera systems and see if you have any activity that might be associated to this incident.ย  Activity such as cars or people walking in the late/dark hours of Thursday or Friday evening.ย 

In addition, the street sign at N. Strathford Ln. and Elmstone Ct. was discovered disconnected or fell from the stop sign, but not removed.  This may or may not be related to the pool incident.  A report has been filed with the City Works of Houston, at 3-1-1, to repair and/or re-install the sign.

These incidents will be reported to the Kingwood Police Station.  I will also ask for Kingwoodโ€™s Houston Police Department to patrol our neighborhood during the evening/late evenings to help deter this type of activity. 

And yes, it may have just been kids having fun or, as I like to say, kids doing things they know they shouldnโ€™t be doing. But we do not wish to condone this type of disregard of our pool, pool accessories and our neighborhood.  We wish our residents, and their guests, have a nice experience at our private pool.   

Additionally, concern has been expressed about the number of people at our pool, whether they are all residents.  If you are at the pool, the best way to find out is to introduce yourself. Hopefully get to know a neighbor!  Letโ€™s please keep our pool for us and our guests and follow the rules as posted at the pool and on the website.

Do not share your pool key

If a new neighbor needs a key, have them contact me or Vickie Cain, Community Manager, Goodwin & Company, Vickie.Cain@goodwintx.com, or 281.852.1155.

Connie Emerson

HOA Board President    

Lake Houston Community Association