Best Trash Increase – Effective January 1, 2023

Best Trash has notified the Lake Houston Community Association, the Enclave HOA, of a rate increase.*  The new rate, including taxes, for curbside service will be $59.17 quarterly per residence effective January 1, 2023.

*The new amount increase includes an automatic component of the contract based on the Consumer Price Index-All Urban Consumers and additional expenses incurred associated with 2021 supply chain issues impacting the cost and availability for spare parts and collection containers, labor shortages/wage increases, and the pace and magnitude of diesel costs which have become a permanent part of their operating costs. 

Best Trash Rate Increase Effective January 1, 2021

Best Trash has notified Lake Houston Community Association, the Enclave HOA, of a rate increase*. The current quarterly rate of $46.91 for curbside service will change to $16.26 monthly / $48.78 quarterly per residence effective January 1, 2021.

Holiday Schedule: No service provided Friday, December 25, 2020 or Friday, January 1, 2021

*A component of our contract with Best Trash is for an automatic yearly price adjustment based on the twelve-month percent change as reported in the Consumer Price Index -All Urban Consumers, Series ID: CUSR0000SEHG02 Garbage and Trash Collection. Each of the last twelve months for which data is available is averaged. The CPI-U data indicates an average of 2.82%.

Best Trash Rate Increase Effective January 1, 2020

Best Trash has notified Lake Houston Community Association, the Enclave HOA, of a rate increase effective January 1, 2020.

The current rate of $45.05 for curbside service will change to $46.91 per quarter per residence. The new rates will take effect the billing cycle of January 2020 and continue through December 2020.


Best Trash Contact Information

As a service to our residents, below is the contact information that was provided on the first bill from Best Trash. If you should need it in the future, you may always do a search on this website on the NEWS page. You may need to scroll down a bit. Enter either “Best Trash” or ‘trash’, press enter and any article that has been published about Best Trash or trash will be listed.

Best Trash
www.best-trash.com
Email: customerservice@besttrashtexas.com
281-313-2378

New Trash Service beginning January 1

Just a reminder that the Lake Houston Community Association/The Enclave’s new trash service with Best Trash begins January 1. Please note that Tuesday, January 1 is a Best Trash holiday; our first & only trash collection this week will be Friday, January 4, 2019.

From Best Trash:

HOLIDAYS: If your regular collection day falls on a holiday (New Year’s Day, Memorial Day, July 4th – Independence Day, Labor Day, Thanksgiving Day, and Christmas Day), the collection will be made on the next regularly scheduled collection day.

GARBAGE COLLECTION: On each regularly scheduled collection day, Best Trash will collect residential refuse located at the curbside. Please have the trash out at the curb no later than 7 am. Please make sure it is not blocked by any vehicles.

Items excluded from normal collection are dirt, rocks, bricks, concrete, tires, batteries, motor oil, cooking oil, waste generated by a private contractor or any materials or items deemed hazardous material. Please do not dispose of gasoline, tile, motor oil, paints, cooking oil, or any other liquid items in a container that are not visible to Best Trash personnel. If such items results in spillage that causes a stain, Best Trash is not responsible for the cleanup. Best Trash will leave a tag explaining the reason for any non-collected item(s).

Trees, scrubs, brush trimmings and fencing must be bundled/tied in lengths no greater than 4 feet with no branch diameter exceeding 3 inches. The bundling is required to allow quick pickup and size limitations are required to avoid damaging the equipment in the compacting process.

Items such as appliances, furniture, mattresses, carpet (up to 1 room, rolled up four feet wide and less than 40 pounds, bundled and tied), will be picked up on both of your collection days. By Federal Law, refrigerators, freezers, and any other items containing Freon must be drained of Freon and have an accompanying bill to validate such service was performed.


New Trash Collector – BEST TRASH – Effective January 1, 2019

On November 8th, at a special meeting following the Annual Meeting of the Lake Houston Community Association, the board voted to select Best Trash to provide services to The Enclave beginning January 1, 2019.  Waste Management quarterly rate was $58.46 and the new provider, Best Trash, is $45.05 Quarterly.  

Our Homeowner Association Board was notified at their October 16th meeting by our management company, Community Asset Management (CAM), that Waste Management, our trash collection provider, would not be renewing our contract.  The Board was notified that Waste Management was moving to automated trucks that lifted specific trash cans located at curbside only.  The Board was disappointed to hear this news.  They requested CAM to contact Waste Management to see when they would cease their current service and what would the new service cost to provide to residents.  In addition, the Board requested CAM to pursue bids from other trash collectors that provide services in the area.  

CAM received the following response from Waste Management:

“Thank you for your email.  It looks like the current term is up on 12/31/2018.  Unfortunately, I do not believe I have a cost effective option to propose to the Board as I do not have current ASL truck capacity to support a cost efficient option and/or transition at this time.”

With that response, it left no option for The Enclave to continue with Waste Management.

We look forward to great trash pickup and customer service with Best Trash.