Tag: Mailbox

You may pick up your new mailbox key and any mail on Monday November 3, 2025 from the USPS at:

4025 Feather Lakes Way, Kingwood, TX 77339

To retrieve your new key and mail, please take the following:

• A government-issued ID
• Proof of residency

There is no specific person to ask for; any USPS employee will be able to assist you.

If you have any questions, you can contact Diamond Duncan at 713-405-3172 or via email at HLHCmanager@goodwintx.com.

The Board of Directors was informed that two of the cluster mailboxes located within our community were broken into sometime between Wednesday afternoon, October 1 and Thursday afternoon, October 2. The cluster mailboxes are located on Denmere Ct and the east end of Elmstone Ct. This was reported by an affected neighbor to the US Postal Inspection Service, the law enforcement branch of the US Postal Service. In addition, a request was made to Houston Police Department/Kingwood Office for patrols through the area.

As previously reported on TownSq, we are working quickly to obtain and install new replacement cluster mailboxes. For those that might not be aware, the United States Postal Service offers a free service, Informed Delivery, that allows you to see photos of your mail before it arrives. By signing up for Informed Delivery, you will get Daily Digest email that includes images of your letter-sized mail and notifications of packages scheduled to arrive soon. You can also track and manage your packages as well. To learn more and/or signup: Click here for the USPS Informed Delivery website page.

The Houston Police Department has an Online Citizen Alert slip. From their site:

Citizens can use this form to request increased patrols around their home or business for a prowler, speeding vehicle, excessive burglaries and thefts, being on vacation, or for reasons causing them concern in the “other” box.

Click here for HPD Online Citizen Alert Slip

The US Postal Service provided the following information in their response to reported break-in:

“We recommend that you review these resources, as they offer practical advice and strategies to enhance the security of your mail and prevent future incidents. Taking proactive steps to secure your mail and personal information is essential for safeguarding yourself in the future.”

• Mail Theft Prevention Tips: https://www.uspis.gov/tips_prevention/mail-theft
  • Learn practical steps to safeguard your mail and reduce the risk of theft.
• Identity Theft Resources: https://www.identitytheft.gov (this site is currently not available due to current government shutdown)
  • Access information on how to protect yourself from identity theft and what to do if your identity has been compromised.
• Mail Protection and Project Safe Delivery: https://www.uspis.gov/project-safe-delivery
  • Explore what the Postal Service is doing to ensure your mail remains secure and protect its employees

Once we receive an estimated time of arrival (ETA) for when the new cluster mailboxes will be onsite, we will provide an update.

Thank you for your patience.

The USPS, United States Postal Service, has informed us that keys will be ready for pickup within 3-5 business days (excluding holidays) at:

UPDATE

To pick up your new key and mail, you will need to provide the following:

• Proof of residence

• Valid government – or state-issued ID

If you have any questions, please don’t hesitate to reach out to Diamond Duncan, our new Community Manager, Goodwin & Co., email: HLHCAmanager@goodwintx.com

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UPDATE – Let’s try this again.

Once again regarding this replacement, we apologize for the short notice. We have contracted with an approved US Postal Service vendor, and they coordinate with the Post Office. The vendor has once again received notification that they are good to go on the installation of the new 12-unit cluster box for Wednesday, June 25.

To the residents that are assigned the 12-box mailbox unit at the N. Strathford Park, between the parcel box and the 16-box mailbox unit, the 12-box unit will be removed and replaced with a new box. We have been advised today that the new unit will be installed on Wednesday June 25, 2025.

The Post Office will: (1) remove the old unit, (2) remove any mail in the individual boxes (3) hold the mail, along with future mail until you pick up and (4) issue your new key. All mail will be held at the post office; and in 3-5 business days, the post office will distribute the keys and owners can retrieve their held mail.

The location to pick up held mail and the new key is:

United States Postal Service

Humble, Texas

1202 First St E

Humble, TX 77338

Phone: 281-540-1775

USPS Humble Website

To the residents that are assigned the 12-box mailbox unit at the N. Strathford Park, between the parcel box and the 16-box mailbox unit, this 12-box unit will be removed and replaced with a new box.  The new unit will be installed on Friday, June 20.

The Post Office will: (1) remove the old unit, (2) remove any mail in the individual boxes (3) hold the mail, along with future mail until you pick up and (4) issue your new key.  All mail will be held at the post office; and in 3-5 business days, the post office will distribute the keys and owners can retrieve their held mail. The location to pick up held mail and the new key is:

United States Postal Service

Humble, Texas

1202 First St E

Humble, TX  77338

Phone:  281-540-1775

USPS Humble Website