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NEWS ALERT: President Declares Coronavirus National Emergency

President Trump has declared a national emergency as the coronavirus pandemic sweeps through the United States. The declaration frees up billions of dollars to fund public health and removes restrictions on hospitals to treat more patients. The administration also announced a partnership with several major employers—including Google, Walmart, CVS, Walgreens and Target—to provide faster testing in local communities and a web site where people feeling ill can determine if they should be tested.  

General Resources

For further information about coronavirus, please visit the Centers for Disease Control and Prevention’s coronavirus website.

Learn what the U.S. government is doing in response to coronavirus at www.usa.gov/coronavirus (en Español: gobierno.usa.gov/coronavirus).

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What should I do if I get a call claiming there’s a problem with my Social Security number or account?

If there is a problem, we will mail you a letter with your Social Security number. Generally, we will only contact you if you have requested a call or have ongoing business with us. The latest scam trick of using robocalls or live callers has increased. Fraudsters pretend to be government employees and claim there is identity theft or another problem with one’s Social Security number, account, or benefits.

Scammers may threaten arrest or other legal action, or may offer to increase benefits, protect assets, or resolve identity theft. They often demand payment via retail gift cards, wire transfers, pre-paid debit cards, internet currency, or mailing cash.

Our employees will never threaten you for information or promise a benefit in exchange for personal information or money. Social Security may call you in some situations, but will never:

  • Threaten you.
  • Suspend your Social Security number.
  • Demand immediate payment from you.
  • Require payment by cash, gift card, pre-paid debit card, internet currency, or wire transfer.
  • Ask for gift card numbers over the phone or to wire or mail cash.

Don’t be fooled! You should look out for:

  • A caller saying there is a problem with your Social Security number or account.
  • Any call asking you to pay a fine or debt with retail gift cards, wire transfers, pre-paid debit cards, internet currency, or by mailing cash.
  • Scammers pretending they’re from Social Security or another government agency. Caller ID or documents sent by email may look official but they are not.

How to protect yourself and your family!

  • If you receive a questionable call, hang up, and report the call to our Office of the Inspector General.
  • Don’t return unknown calls.
  • Ask someone you trust for advice before making any large purchase or financial decision.
  • Don’t be embarrassed to report if you shared personal financial information or suffered a financial loss.
  • Learn more at oig.ssa.gov/scam.
  • Share this information with friends and family.
https://youtu.be/QrHFNdjcp2s