The Board of Directors was informed that two of the cluster mailboxes located within our community were broken into sometime between Wednesday afternoon, October 1 and Thursday afternoon, October 2. The cluster mailboxes are located on Denmere Ct and the east end of Elmstone Ct. This was reported by an affected neighbor to the US Postal Inspection Service, the law enforcement branch of the US Postal Service. In addition, a request was made to Houston Police Department/Kingwood Office for patrols through the area.

As previously reported on TownSq, we are working quickly to obtain and install new replacement cluster mailboxes. For those that might not be aware, the United States Postal Service offers a free service, Informed Delivery, that allows you to see photos of your mail before it arrives. By signing up for Informed Delivery, you will get Daily Digest email that includes images of your letter-sized mail and notifications of packages scheduled to arrive soon. You can also track and manage your packages as well. To learn more and/or signup: Click here for the USPS Informed Delivery website page.

The Houston Police Department has an Online Citizen Alert slip. From their site:

Citizens can use this form to request increased patrols around their home or business for a prowler, speeding vehicle, excessive burglaries and thefts, being on vacation, or for reasons causing them concern in the “other” box.

Click here for HPD Online Citizen Alert Slip

The US Postal Service provided the following information in their response to reported break-in:

“We recommend that you review these resources, as they offer practical advice and strategies to enhance the security of your mail and prevent future incidents. Taking proactive steps to secure your mail and personal information is essential for safeguarding yourself in the future.”

• Mail Theft Prevention Tips: https://www.uspis.gov/tips_prevention/mail-theft
  • Learn practical steps to safeguard your mail and reduce the risk of theft.
• Identity Theft Resources: https://www.identitytheft.gov (this site is currently not available due to current government shutdown)
  • Access information on how to protect yourself from identity theft and what to do if your identity has been compromised.
• Mail Protection and Project Safe Delivery: https://www.uspis.gov/project-safe-delivery
  • Explore what the Postal Service is doing to ensure your mail remains secure and protect its employees

Once we receive an estimated time of arrival (ETA) for when the new cluster mailboxes will be onsite, we will provide an update.

Thank you for your patience.